FFFoneFacts Operations

Assignment queue

Schedule upcoming mystery calls and balance work across shoppers.

Create mystery shop
Unassigned2Need a shopper and schedule
Scheduled3Upcoming call windows
In progress1Shopper has started
Overdue1Manager attention required

Upcoming shop calls

7 jobs in this view

Local location time
Customer & locationCall windowShopperStatus
WR
Riverside #0042Wash & Roll · FF-28504Wash package inquiry
Jul 30, 20261:00–4:00 PM CDT Jordan MillerIn progress
WR
Broken Arrow #0118Wash & Roll · FF-28505Membership inquiry
Jul 30, 20262:00–5:00 PM CDT Casey ReedScheduled
GC
Tulsa CentralGreen Country Auto · FF-28506New vehicle inquiry
Jul 30, 20269:00 AM–12:00 PM CDT Morgan ShawOverdue
TS
South MemorialTulsa Storage · FF-28507Unit availability
Jul 31, 202610:00 AM–2:00 PM CDTNot assignedUnassigned
GC
Broken ArrowGreen Country Auto · FF-28508Trade-in question
Jul 31, 20261:00–4:00 PM CDT Taylor KingScheduled
WR
Jenks #0164Wash & Roll · FF-28509Vehicle compatibility
Aug 1, 20269:00 AM–12:00 PM CDT Jordan MillerScheduled
CH
Central SchedulingCedar Health · FF-28510New patient appointment
Not scheduled— Not assignedUnassigned